How can we help?
Search the help centre, or talk to our support agent — it answers out loud, from the same knowledge base our team uses.
Popular topics
Getting started
Create your first video
Pick an avatar, write a script, and generate in a few minutes.
Avatars
Choosing and changing avatars
Swap the avatar in a scene, and what a personal avatar needs.
Workspaces
Invite and manage your team
Roles, seats, and how sharing works across a workspace.
Brand kit
Set up fonts and colours
Keep every video on brand without rebuilding templates.
Exporting
Download, share and SCORM
Export options, and publishing to an LMS.
Billing
Plans, seats and invoices
Change your plan, update payment details, find past invoices.